At Gemfams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

a. Personal Information

We collect personal information you provide when you:

Register an account (e.g., name, email address, phone number, shipping address).

Make a purchase (e.g., payment details).

Contact us for support (e.g., inquiries or complaints).

b. Non-Personal Information

We may collect non-personal information, including:

Browser type and version.

IP address and location.

Device type and operating system.

Browsing behavior (pages viewed, time spent on our site).

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your browsing experience. 

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate updates about your orders or our services.

Improve our website functionality and user experience.

Provide customer support and respond to inquiries.

Send marketing and promotional content (with your consent).

Prevent fraud and enhance security.

3. Sharing Your Information

Gemfabs does not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party companies that assist with payment processing, shipping, or analytics.

Legal Authorities: When required by law or to protect our legal rights.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement advanced security measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to protect your data, no method of transmission or storage is completely secure.

5. Your Rights

You have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.

Correction: Update or correct inaccuracies in your information.

Deletion: Request the deletion of your personal data, subject to legal requirements.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [gemfabricshelp@gmail.com].

6. Third-Party Links

Our website may include links to third-party websites. Luxerica is not responsible for the privacy practices or content of these external sites.

7. Children's Privacy

Luxerica does not knowingly collect information from individuals under 18 years of age. If you believe a child has provided us with personal data, please contact us to have it removed.

8. Updates to This Policy

Luxerica may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [gemfabricshelp@gmail.com]
Phone: 8469246701
Hours: Monday to Friday, 9:00 AM - 6:00 PM (IST)

By using gemfabs website, you consent to the collection and use of your data as described in this Privacy Policy.